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Coronavirus (COVID-19) Information and Updates

Updated 5:15 p.m. April 9, 2020

This week has brought with it some new guidelines for the use of face masks in long term care communities.

  • According to the Centers for Medicare & Medicaid Services (CMS), all long term care staff should wear a face mask while they are in their facility. To meet this guidance and preserve VMRC’s current supply of personal protective equipment (PPE), Woodland Park employees are being given cloth face masks to wear while at work.
  • Also under CMS guidelines, all residents in long term care whether they have COVID-19 symptoms or not should cover their noses and mouths when staff are in their rooms.  Additionally, residents who must leave the facility to attend appointments MUST wear a mask when outside their rooms. To meet this guidance and preserve our current supply of PPE, all Woodland Park residents are using cloth face masks.
  • Cloth masks were issued for employees in Assisted Living to be worn under CMS guidance.
  • We are continually evaluating our supplies and making decisions based on CMS and CDC guidelines for use of face masks.

Whether you choose to wear a face mask or not in public, please remember that wearing a face mask does not take the place of social distancing and good hand hygiene.

Resource links:

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 Updated 11:15 a.m. April 6, 2020

During this COVID-19 pandemic, VMRC will manage two separate wings within Transitional Care for short-term rehab patients.

One of the wings will be dedicated to admissions from any acute care setting. Patients will be cared for under isolation droplet precautions for 14 days. Staff will wear facemasks, eyewear, gowns and gloves as part of these transmission-based precautions. Dedicated staff will work solely on this wing in 12-hour shifts. These employees will enter and leave from that wing and not go anywhere else on VMRC’s campus. Meals will be delivered by Dining Services to that wing in such a manner that care staff will receive the meals at a location and deliver to the patients. We will use all disposable items and trays for patients and staff.

If a patient has been in the admissions wing for 14 days without symptoms and needs to continue care, the patient will transfer to a longer term wing to continue his/her treatment plan.

On Friday the Centers for Disease Control & Prevention suggested that the public wear facemasks when social distancing measures are difficult to maintain, such as in grocery stores or pharmacies, to slow the spread of COVID-19:

Remember, wearing a facemask does not take the place of social distancing and good hand hygiene. Please continue to follow these precautions as well as Governor Northam’s stay at home order.

We appreciate the outpouring of support through volunteers in our community who are making cloth facemasks for use by VMRC employees. We have received several bulk contributions already as have other health care providers in our community. Thank you for serving with us to keep everyone safe!

Updated 5 p.m. April 1, 2020

To contain COVID-19, VMRC implements infection control practices recommended by the Centers for Disease Control & Prevention and the Centers for Medicare & Medicaid Services (CMS).

  • A new protocol for the use of face masks established by the CMS went into effect March 31. Based on the new guidelines for Supportive Living areas, staff who work closely with residents to provide resident care or in food preparation and serving are required to wear face masks at all times throughout their shifts.
  • Gloves are worn by staff when providing resident care and by Dining staff in the preparation and serving of food.
  • Gowns and goggles are worn according to recommendations by the Centers for Disease Control & Prevention and the Centers for Medicare & Medicaid Services.   

We will continue to provide updates as we respond to guidance from these agencies and the Virginia Department of Health.

 Updated 8:15 a.m. April 1, 2020

VMRC was notified March 31 that an employee who works in Assisted Living Dining has been diagnosed with COVID-19. The employee notified VMRC officials after the employee’s personal physician made the diagnosis of a positive test result.

The employee under VMRC protocol was not symptomatic at work and took appropriate action when she had symptoms by contacting her physician. The employee and VMRC are following recommendations from the Virginia Department of Health and the Centers for Disease Control & Prevention for the employee to isolate at home. The employee has not worked at VMRC since March 21.

“We are working closely with officials from the Virginia Department of Health in response to this situation and responding to their guidance regarding next steps,” said VMRC spokesperson Maureen Pearson.

All VMRC staff undergo daily health screenings including recorded temperature readings prior to work. Residents in long term care and assisted living, and patients in short-term rehab are monitored daily for cough, shortness of breath and fever. These protocols have been in place since mid-March.

VMRC has been following the CDC and CMS (Centers for Medicare & Medicaid Services) guidelines for infection control and prevention, including enhanced sanitization of community spaces, modifying services to promote social distancing, restricting visitors and implementing best transmission based precautions.

“We will continue to focus on the health and well-being of our community, and our team continues to work diligently to ensure that we are following all of the recommended infection control protocols,” said Pearson.

  Updated 9:40 a.m. March 30, 2020

Thank you for your support during this pandemic. We appreciate your understanding as we continue to enforce measures for the health and well-being of our residents and employees. Staff and essential personnel are screened daily for any symptoms before entering, and we continue to emphasize heightened hygiene practices. 

We have offered a temporary telecommuting policy for employees under guidance from their supervisors. Employees working on campus are strongly advised to limit face-to-face interactions, maintain a social distance of six feet and conduct meetings via technology. 

VMRC's response to any recommendations by health agencies and governing officials will be found on this page. 

Updated 10 a.m. March 23, 2020

VMRC's COVID-19 Response Team continues to meet daily. 

We have completely closed Outpatient Therapy through the VMRC Wellness Center.

The restrictions VMRC has implemented as they pertain to containing the coronavirus will remain in place until further notice. 

Updated 3:35 p.m. March 20, 2020

In VMRC’s continued effort to contain the spread of COVID-19 to our campus,VMRC is implementing Governor Ralph Northam’s recommendation to shelter in place by stressing to independent living residents to stay in their homes.

We take very seriously the recommendations from state officials, the CDC, the Virginia Department of Health and CMS during this pandemic.

Effective Saturday at 1 p.m., our internal connected Main Street will be closed to residents except for access to Park View Federal Credit Union’s ATM and our Main Street Store. The only exception will be for VMRC residents who have an appointment at the Main Street health clinic which remains open 8 a.m.- noon Mondays for VMRC residents only.

The Main Street Café will close 1 p.m. on Saturday, March 21, until further notice. Dining Services will offer delivery options for breakfast foods from the Café, and they will continue delivering meals from Park Place Dining and Hartman Dining.

Because VMRC has an extensive campus with multiple communities, beginning Saturday, VMRC residents living in the Park Village homes are asked to refrain from visiting Main Street and from entering any of VMRC’s buildings on its campus. They are encouraged to connect with friends by phone, FaceTime or email.

Under recommendations from the Virginia Department of Health, we are emphasizing to all residents and staff social distancing of at least six feet. This practice along with good hand hygiene are the best ways to lessen the impact of this pandemic.

We appreciate your understanding of these changes that are for the health and safety of VMRC residents and staff.


 Updated 4:30 p.m. March 13, 2020

With the confirmed case of the Coronavirus 2019 in the city of Harrisonburg, VMRC is updating its visitation policy. 

Visitors are RESTRICTED in Crestwood Assisted Living, Transitional Care and Woodland Park.

We are LIMITING visitation to residents in Heritage Haven, Park Gables, Park Place and Park Village to situations essential for residents' care and well-being.

Visitors will not be permitted in dining venues, the Park Gables Gallery or other areas of VMRC's campus. 

The VMRC Wellness Center will be closed March 14 - March 31. Outpatient Therapy will continue to see patients using a strict screening process.

We will continue to monitor recommendations from the Virginia Department of Health, the CDC and the Centers for Medicare & Medicaid Services for updates to our response.

Updated 6:30 p.m. March 11, 2020  

VMRC Coronavirus Disease 2019 Response

The health and well-being of our residents and employees is our greatest concern. We are following recommendations from the Centers for Disease Control and Prevention, the Virginia Department of Health and the Centers for Medicare & Medicaid Services to minimize risk to VMRC’s residents and staff.

VMRC is limiting visitors to Crestwood Assisted Living, Transitional Care and to the Woodland Park homes. Limiting visitors means that visitation is allowed only in certain situations such as end of life or when essential for residents' emotional well-being and care. We understand that visiting loved ones is important. Please consider video chats, social media, email, text or telephone. Let us know how we can facilitate communication.

We are discouraging visitors to Heritage Haven, Park Gables, Park Place and Park Village.

We are taking these steps to help reduce the potential for the virus to enter our campus.

If you are considering a visit, please review these questions below:

  • Are you currently or have you in the last 14 days had any signs of a respiratory infection such as temperature of 100 or greater, cough, shortness of breath or sore throat?
  • Have you or a family member recently in the last 14 days had contact with someone with a confirmed diagnosis of COVID-19?
  • Have you or a family member had contact with someone under investigation for COVID-19?
  • Have you traveled to/from countries or communities that have had confirmed diagnosed cases of COVID-19?

If you answer 'yes' to any of the questions, please postpone your visit to our campus for at least 14 days.

We appreciate your help as we implement practices to keep our campus healthy.

 Resources and guidelines:

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“Life is an adventure and I am happy to discover new life here at VMRC.”

- Sadie Showalter