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Meet Scott Richardson - Vice President of Residential Living

November 23, 2020
Categories: Our Community

Scott Richardson joined VMRC as the Vice President of Residential Living in September. In this role, Scott heads up the residential living team as well as Dining

and The Farm at Willow Run. Scott may be a familiar face to some as he previously worked at VMRC in the early 2000s as the Wellness Center Manager. Now that Scott has settled into his role a bit, he took the time to answer a few questions about himself and his vision for VMRC’s future. 

What drew you back to VMRC? How are things similar or different now than they were 15+ years ago? 

In my 15 years since leaving VMRC, I have been fortunate enough to be involved with 3 other wonderful communities (1 in VA and 2 in NC). This allowed me to not only learn a lot more about the industry, but also exposed me to other leadership styles, programs, and “ways of doing business.” But in all those years (and places) I never worked at or visited a community that had that true sense of family, like VMRC. I have always been impressed with how VMRC has stayed true to its mission while being very progressive in its thinking – something very difficult to do in today’s environment.

In regards to change, a lot has happened since my departure. Most notably was the creation of Woodland Park! But with all the physical changes, the great community spirit remains along with all the wonderful residents and staff, many of whom are still here from my original tenure.

Starting in your role during COVID presents a unique set of circumstances. What’s that been like for you and how has it affected what you do?

Unfortunately, or fortunately, I was heavily involved with the COVID environment before coming here (running an Assisted Living and Memory Care community in Charlotte, NC), so I am quite familiar with the problems associated with this pandemic. Probably the most unfortunate part right now is the ability to get to know the residents in a more personal way (and recognize them). I have had a few small group meetings, but being able to see them at activities or in the dining rooms and to hear their stories is what I miss most! This job/industry is about the relationship between residents and staff and right now we have this big barrier (COVID) that stands between us – I can’t wait for the day when coffee hour starts again and we can just sit around and talk!

Putting COVID aside for a minute, what are some goals you have for residential living at VMRC? Or what do you see as the future of RL at VMRC?

I am very fortunate to be able to come into a program that is already running very well! The staff in RL, Dining and at the Farm are exceptional so I am just trying my best to stay out of the way and let them do their thing! But with that said there are always opportunities to tweak, improve or introduce new programming or services to improve the lives of our residents. As I said before, VMRC is quite often on the cutting edge of new initiatives and I am excited that under Judith’s leadership we will continue that during and after COVID. We have such a diverse population here at VMRC in regards to life experiences and I can see us leaning on our residents to discover what the next several years will look like. I am also excited to see what improvements Michael, Jeremiah and the whole Culinary Team have in store for us when we move out of the COVID restrictions. The one blessing of COVID is it has shown me and all the residents what an outstanding team of employees we have here at VMRC. The way the staff has come together, taken on different roles, pitched in and worked long hours is just a testament to their love and care for our residents.

And a fun question – If you weren’t working in senior living, what do you think you might be doing? 

My degree is in Sports Management so I am sure I would be involved with an industry that involves some type of sport. My first job out of college was working for a ski wear manufacturer which I really enjoyed, but other than the office staff and the 50 or so employees working on the floor it didn’t allow me to meet the folks that actually used the product so I missed that personal connection to what I do. I also worked at JMU for a short time and loved being involved with university athletics and the students who participated. I guess I really don’t know what I would be doing, just like 20 years ago when I started here – never thought I would be doing this for the rest of my working life, but could not imagine doing anything else!

About Scott:

Scott grew up in Canada and has a degree in Sports Management. He and his wife, Peggy have a one-year-old labradoodle named Oliver. Scott enjoys hockey and played growing up as well as in several adult leagues. A golf fan, he was part of the original group that formed the VMRC Golf Association -- the Sportsmanship Award given each year is named for him! Scott is also a runner and has completed six marathons, including the Boston Marathon twice. 

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- Carter and Mary Ellen Lyons